Notes

From the Notes region, Notepad entries will be displayed in chronological order. Select Current to view only current notes, or All to view both current and previous notes.

From the Notes region, select Create and then Create Notepad Entry.

On the Create Notes window:

• in the Text field, enter the relevant notations ~ TIP A limit of 10,000 characters applies. The text will turn red to indicate if this limit has been exceeded. ~ TIP To expand the text box, click and drag the icon in the bottom right corner of the text box
• the Start Date will default to today's date
• enter the End Date if required ~ TIP The end date entered will make the notepad non-current as of 12am on that day.
• from the Type drop-down, select the type of note ]
• tick the Highlighted box, if the note should be displayed at the top of the list.

Select Save.

The new note will now display under the Notes region.

CAUTION - The Text and Type fields can only be updated by the user who created the entry within one hour of creation. After this time, the System Administrator is required to complete this action. The Highlighted boxe can be updated by all users, except where job role security restrictions apply.

From the Notes region, select the Row Action Icon for the relevant note, and select Update Notepad Entry.

On the Update Notes window, amend the details or enter additional text as required and select Save.

The updated note will now display under the Notes region.

CAUTION - Notes can only be deleted by the user who created the entry within one hour of creation. After this time, the System Administrator is required to complete this action.

From the Notes region, select the Row Action Icon for the relevant note and select Delete Notepad Entry.

On the confirmation window, select OK.

The note will no longer display under the Notes region.

The following chart displays the access levels of Notes.

 

Note Type Access and Permissions
Note Type	Description	Available on Works Orders	Internal SA Housing Trust Staff	Maintenance Contact Centre	Contractor Portal	Contractor BARIS
2V	2 Staff to Visit	Yes	Read/Write	Read	Read	Read
DNGRANML	Dangerous Animal at Property	No	Read/Write	Read	Read	Read
SAFETY	Safety	No	Read/Write	Read	Read	Read
SERVICE	Service and Access	No	Read/Write	Read	Read	Read
ASBESTOS	Asbestos	No	Read/Write	Read	No access	Read
COCINFO	Certificate of Compliance Information	Yes	Read/Write	Read	Read/Write	Read/Write
CREDITAPP	Credit To Be Applied	Yes	Read/Write	Read	Read	Read
CUSINFO	Information Provided By Customer	Yes	Read/Write	Read/Write	Read	Read
CUSTFED	Customer Feedback	Yes	Read/Write	Read/Write	No access	No access
DEBITAPP	Debit To Be Applied	Yes	Read/Write	Read	Read	Read
INFOCONTR	Information for Contractor	Yes	Read/Write	Read/Write	Read	Read
MCCNOTE	Maintenance Contact Centre to record any contact with customers not relating to a works order or property e.g. tenant's requesting a tenant alteration form	Yes	Read	Read/Write	Read	Read
MCINFOREC	Information Received from Maintenance Contractor	Yes	Read/Write	Read	Read/Write	Read/Write
MINISTER	Ministerial	Yes	Read/Write	Read	No access	No access
NBWAR	New Build Warranty Issue	No	Read/Write	Read/Write	Read	Read
PPLDABPG	Port Pirie Lead Abatement Program	No	Read/Write	No access	No access	No access
RCOMMENCE	Reminder to Contractor	Yes	Read/Write	Read/Write	Read	Read
REMNOTDUE	Customer Contact - Reminder Not Yet Due	Yes	Read/Write	Read/Write	N/A	N/A
REMRESP	Reminder - Contractor Response	Yes	Read/Write	Read	Read/Write	Read/Write
SCOPEINSTR	Scoping Instructions	Yes	Read/Write	Read	Read	Read
SNIAIRCON	Installer Serial Number for Aircon	Yes	Read/Write	Read	Read/Write	Read/Write
SNICOOKER	Installer Serial Number for Cooker	Yes	Read/Write	Read	Read/Write	Read/Write
SNICOOKTOP	Installer Serial Number for Cooktop	Yes	Read/Write	Read	Read/Write	Read/Write
SNIDRYER	Installer Serial Number for Dryer	Yes	Read/Write	Read	Read/Write	Read/Write
SNIFRIDGE	Installer Serial Number for Fridge	Yes	Read/Write	Read	Read/Write	Read/Write
SNIHEATER	Installer Serial Number for Heater	Yes	Read/Write	Read	Read/Write	Read/Write
SNIHWS	Installer Serial Number for Hws	Yes	Read/Write	Read	Read/Write	Read/Write
SNIMWAVE	Installer Serial Number for Microwave	Yes	Read/Write	Read	Read/Write	Read/Write
SNIOVEN	Installer Serial Number for Walloven	Yes	Read/Write	Read	Read/Write	Read/Write
SNIRHOOD	Installer Serial Number for Rangehood	Yes	Read/Write	Read	Read/Write	Read/Write
SNISMOKEA	Installer Serial Number for Smokealarm	Yes	Read/Write	Read	Read/Write	Read/Write
SNIWMACH	Installer Serial Number for Washmach	Yes	Read/Write	Read	Read/Write	Read/Write
SNSAIRCON	Supplier Serial Number for Aircon	Yes	Read/Write	Read	Read/Write	Read/Write
SNSCOOKER	Supplier Serial Number for Cooker	Yes	Read/Write	Read	Read/Write	Read/Write
SNSCOOKTOP	Supplier Serial Number for Cooktop	Yes	Read/Write	Read	Read/Write	Read/Write
SNSDRYER	Supplier Serial Number for Dryer	Yes	Read/Write	Read	Read/Write	Read/Write
SNSFRIDGE	Supplier Serial Number for Fridge	Yes	Read/Write	Read	Read/Write	Read/Write
SNSHEATER	Supplier Serial Number for Heater	Yes	Read/Write	Read	Read/Write	Read/Write
SNSHWS	Supplier Serial Number for Hws	Yes	Read/Write	Read	Read/Write	Read/Write
SNSMWAVE	Supplier Serial Number for Microwave	Yes	Read/Write	Read	Read/Write	Read/Write
SNSOVEN	Supplier Serial Number for Walloven	Yes	Read/Write	Read	Read/Write	Read/Write
SNSRHOOD	Supplier Serial Number for Rangehood	Yes	Read/Write	Read	Read/Write	Read/Write
SNSSMOKEA	Supplier Serial Number for Smokealarm	Yes	Read/Write	Read	Read/Write	Read/Write
SNSWMACH	Supplier Serial Number for Washmach	Yes	Read/Write	Read	Read/Write	Read/Write
TENALT	Tenant Alterations	Yes	Read/Write	Read	Read/Write	Read/Write
TRVLACEXP	Asbestos Cement Products Travel Explanation	Yes	Read/Write	Read	Read/Write	Read/Write
TRVLAIEXP	Auxiliary Services Travel Explanation	Yes	Read/Write	Read	Read/Write	Read/Write
TRVLCLEXP	Carpentry Travel Explanation	Yes	Read/Write	Read	Read/Write	Read/Write
TRVLCNEXP	Concreting Travel Explanation	Yes	Read/Write	Read	Read/Write	Read/Write
TRVLCYEXP	Clotheslines Travel Explanation	Yes	Read/Write	Read	Read/Write	Read/Write
TRVLDDEXP	Design & Drafting Services Travel Explanation	Yes	Read/Write	Read	Read/Write	Read/Write
TRVLDEEXP	Demolition Travel Explanation	Yes	Read/Write	Read	Read/Write	Read/Write
TRVLELEXP	Electrical Travel Explanation	Yes	Read/Write	Read	Read/Write	Read/Write
TRVLFCEXP	Floor Covering Travel Explanation	Yes	Read/Write	Read	Read/Write	Read/Write
TRVLFEEXP	Fencing Travel Explanation	Yes	Read/Write	Read	Read/Write	Read/Write
TRVLFSEXP	Floor Sanding Travel Explanation	Yes	Read/Write	Read	Read/Write	Read/Write
TRVLGFEXP	Gas Fitting Travel Explanation	Yes	Read/Write	Read	Read/Write	Read/Write
TRVLGLEXP	Glazing Travel Explanation	Yes	Read/Write	Read	Read/Write	Read/Write
TRVLHCEXP	House Cleaning Travel Explanation	Yes	Read/Write	Read	Read/Write	Read/Write
TRVLHSEXP	House Sale Separations Travel Explanation	Yes	Read/Write	Read	Read/Write	Read/Write
TRVLHWEXP	Hot Water Unit Change Over Travel Explanation	Yes	Read/Write	Read	Read/Write	Read/Write
TRVLIPEXP	Internal Painting Travel Explanation	Yes	Read/Write	Read	Read/Write	Read/Write
TRVLLSEXP	Locksmith Travel Explanation	Yes	Read/Write	Read	Read/Write	Read/Write
TRVLMSEXP	Miscellaneous Works Travel Explanation	Yes	Read/Write	Read	Read/Write	Read/Write
TRVLPCEXP	Pest Control Travel Explanation	Yes	Read/Write	Read	Read/Write	Read/Write
TRVLPDEXP	Plumbing/Drainage Travel Explanation	Yes	Read/Write	Read	Read/Write	Read/Write
TRVLPEEXP	External Painting Travel Explanation	Yes	Read/Write	Read	Read/Write	Read/Write
TRVLRPEXP	Roof Plumbing Travel Explanation	Yes	Read/Write	Read	Read/Write	Read/Write
TRVLRREXP	Rubbish Removal Travel Explanation	Yes	Read/Write	Read	Read/Write	Read/Write
TRVLSDEXP	Screen Doors Travel Explanation	Yes	Read/Write	Read	Read/Write	Read/Write
TRVLTLEXP	Tiling Travel Explanation	Yes	Read/Write	Read	Read/Write	Read/Write
TRVLUSEXP	Asset Condition Reports Travel Explanation	Yes	Read/Write	Read	Read/Write	Read/Write
VAREND	Variation Endorsed	Yes	Read/Write	Read	Read	Read
VARINV	Variation Investigation Required	Yes	Read/Write	Read	No access	No access
VARMOD	Variation Modified	Yes	Read/Write	Read	Read	Read
VARREJ	Variation Rejected	Yes	Read/Write	Read	Read	Read
VPPSOLSAHA	SA Housing Trust Owned VPP Solar Battery System	Yes	Read/Write	Read/Write	Read/Write	Read/Write
VPPSOLTES	Tesla Owned VPP Solar Battery System	Yes	Read/Write	Read/Write	Read/Write	Read/Write
WARACACPL	Air Conditioner All Components Parts and Labour	Yes	Read/Write	Read	Read/Write	Read/Write
WARACACPO	Air Conditioner All Components Parts Only	Yes	Read/Write	Read	Read/Write	Read/Write
WARACCBPO	Air Conditioner Air-Conditioner Cabinet C Parts Only	Yes	Read/Write	Read	Read/Write	Read/Write
WARACSTPO	Air Conditioner Structure Parts Only	Yes	Read/Write	Read	Read/Write	Read/Write
WARCDACPL	Clothes Dryer All Components Parts and Labour	Yes	Read/Write	Read	Read/Write	Read/Write
WARCTACPL	Cooktop All Components Parts and Labour	Yes	Read/Write	Read	Read/Write	Read/Write
WARCTACPO	Cooktop All Components Parts Only	Yes	Read/Write	Read	Read/Write	Read/Write
WARHWACPL	H.W.S. All Components Parts and Labour	Yes	Read/Write	Read	Read/Write	Read/Write
WARHWACPO	H.W.S. All Components Parts Only	Yes	Read/Write	Read	Read/Write	Read/Write
WARHWCSPL	H.W.S. Cylinder & Superflue Parts and Labour	Yes	Read/Write	Read	Read/Write	Read/Write
WARHWCSPO	H.W.S. Cylinder & Superflue Parts Only	Yes	Read/Write	Read	Read/Write	Read/Write
WARHWCYPL	H.W.S. Cylinder Parts and Labour	Yes	Read/Write	Read	Read/Write	Read/Write
WARHWCYPO	H.W.S. Cylinder Parts Only	Yes	Read/Write	Read	Read/Write	Read/Write
WARHWHEPL	H.W.S. Heat Exchanger Parts and Labour	Yes	Read/Write	Read	Read/Write	Read/Write
WARHWHEPO	H.W.S. Heat Exchanger Parts Only	Yes	Read/Write	Read	Read/Write	Read/Write
WARHWICPO	H.W.S. Inner Cyclinder Parts Only	Yes	Read/Write	Read	Read/Write	Read/Write
WARHWSPPL	H.W.S. Solar Panels Parts and Labour	Yes	Read/Write	Read	Read/Write	Read/Write
WARHWSPPO	H.W.S. Solar Panels Parts Only	Yes	Read/Write	Read	Read/Write	Read/Write
WARRFACPL	Refrigerator All Components Parts and Labour	Yes	Read/Write	Read	Read/Write	Read/Write
WARRINFO	Additional Warranty Information	Yes	Read/Write	Read	Read/Write	Read/Write
WARRMACPL	Room Heater All Components Parts and Labour	Yes	Read/Write	Read	Read/Write	Read/Write
WARRMACPO	Room Heater All Components Parts Only	Yes	Read/Write	Read	Read/Write	Read/Write
WARRMEFPO	Room Heater Electric Fan Parts Only	Yes	Read/Write	Read	Read/Write	Read/Write
WARRMHEPL	Room Heater Heat Exchanger Parts and Labour	Yes	Read/Write	Read	Read/Write	Read/Write
WARRMHEPO	Room Heater Heat Exchanger Parts Only	Yes	Read/Write	Read	Read/Write	Read/Write
WARRMICPO	Room Heater Inner Cyclinder Parts Only	Yes	Read/Write	Read	Read/Write	Read/Write
WARSAACPL	Smoke Alarm All Components Parts and Labour	Yes	Read/Write	Read	Read/Write	Read/Write
WARSAACPO	Smoke Alarm All Components Parts Only	Yes	Read/Write	Read	Read/Write	Read/Write
WARSASTPL	Smoke Alarm Structure Parts and Labour	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMBD1PL	Smoke Alarm - Bedroom 1 - PL	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMBD1PO	Smoke Alarm - Bedroom 1 - PO	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMBD2PL	Smoke Alarm - Bedroom 2 - PL	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMBD2PO	Smoke Alarm - Bedroom 2 - PO	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMBD3PL	Smoke Alarm - Bedroom 3 - PL	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMBD3PO	Smoke Alarm - Bedroom 3 - PO	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMBD4PL	Smoke Alarm - Bedroom 4 - PL	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMBD4PO	Smoke Alarm - Bedroom 4 - PO	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMBD5PL	Smoke Alarm - Bedroom 5 - PL	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMBD5PO	Smoke Alarm - Bedroom 5 - PO	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMBD6PL	Smoke Alarm - Bedroom 6 - PL	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMBD6PO	Smoke Alarm - Bedroom 6 - PO	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMBD7PL	Smoke Alarm - Bedroom 7 - PL	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMBD7PO	Smoke Alarm - Bedroom 7 - PO	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMBD8PL	Smoke Alarm - Bedroom 8 - PL	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMBD8PO	Smoke Alarm - Bedroom 8 - PO	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMDINPL	Smoke Alarm - Dinette - PL	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMDINPO	Smoke Alarm - Dinette - PO	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMGARPL	Smoke Alarm - Garage - PL	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMGARPO	Smoke Alarm - Garage - PO	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMHLLPL	Smoke Alarm - Entrance Hall - PL	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMHLLPO	Smoke Alarm - Entrance Hall - PO	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMKT1PL	Smoke Alarm - Kitchen 1 - PL	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMKT1PO	Smoke Alarm - Kitchen 1 - PO	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMLD1PL	Smoke Alarm - Laundry 1 - PL	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMLD1PO	Smoke Alarm - Laundry 1 - PO	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMLD2PL	Smoke Alarm - Laundry 2 - PL	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMLD2PO	Smoke Alarm - Laundry 2 - PO	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMLG1PL	Smoke Alarm - Lounge 1 - PL	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMLG1PO	Smoke Alarm - Lounge 1 - PO	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMLG2PL	Smoke Alarm - Lounge 2 - PL	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMLG2PO	Smoke Alarm - Lounge 2 - PO	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMPNYPL	Smoke Alarm - Pantry - PL	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMPNYPO	Smoke Alarm - Pantry - PO	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMPROPL	Smoke Alarm - Property - PL	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMPROPO	Smoke Alarm - Property - PO	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMPS1PL	Smoke Alarm - Passage 1 - PL	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMPS1PO	Smoke Alarm - Passage 1 - PO	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMPS2PL	Smoke Alarm - Passage 2 - PL	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMPS2PO	Smoke Alarm - Passage 2 - PO	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMSTRPL	Smoke Alarm - Stairway - PL	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMSTRPO	Smoke Alarm - Stairway - PO	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMTBDPL	Smoke Alarm - Transportable Building - PL	Yes	Read/Write	Read	Read/Write	Read/Write
WARSMTBDPO	Smoke Alarm - Transportable Building - PO	Yes	Read/Write	Read	Read/Write	Read/Write
WARUCACPL	Upright Cooker All Components Parts and Labour	Yes	Read/Write	Read	Read/Write	Read/Write
WARUCACPO	Upright Cooker All Components Parts Only	Yes	Read/Write	Read	Read/Write	Read/Write
WARUCCSPL	Upright Cooker Cylinder & Superflue Parts and Labour	Yes	Read/Write	Read	Read/Write	Read/Write
WARUCCSPO	Upright Cooker Cylinder & Superflue Parts Only	Yes	Read/Write	Read	Read/Write	Read/Write
WARUCCYPL	Upright Cooker Cylinder Parts and Labour	Yes	Read/Write	Read	Read/Write	Read/Write
WARUCCYPO	Upright Cooker Cylinder Parts Only	Yes	Read/Write	Read	Read/Write	Read/Write
WARUCHEPO	Upright Cooker Heat Exchanger Parts Only	Yes	Read/Write	Read	Read/Write	Read/Write
WARUCSPPO	Upright Cooker Solar Panels Parts Only	Yes	Read/Write	Read	Read/Write	Read/Write
WARWMACPL	Washing Machine All Components Parts and Labour	Yes	Read/Write	Read	Read/Write	Read/Write
WARWMACPO	Washing Machine All Components Parts Only	Yes	Read/Write	Read	Read/Write	Read/Write
WARWOACPL	Wall Oven All Components Parts and Labour	Yes	Read/Write	Read	Read/Write	Read/Write
WARWOACPO	Wall Oven All Components Parts Only	Yes	Read/Write	Read	Read/Write	Read/Write